The Process

Each silhouette begins with a simple photo—and ends with a timeless keepsake made just for you.

How it works

Hand-drawn. Heartfelt. Made to Last.

Every silhouette begins with a photo you love. From that simple image, I hand-draw a portrait that captures the little features that make your child one-of-a-kind. That artwork becomes the foundation for heirloom keepsakes made to be cherished for years to come.

All silhouettes are archived, so once a portrait is created, you can easily reuse it in future orders—no need to submit a new photo unless you'd like an updated version.

Ordering

  • 01

    Choose your keepsake

    Start by selecting the product you'd like customized—from art prints to notepads, ornaments, or jewelry. If I’ve created a silhouette for you before, you can reuse it at no extra cost.

  • 02

    Upload your photo

    Once your order is placed, you’ll receive a link via email to the silhouette customization form to choose your options and upload your photo. You can also access the forms anytime on our Silhouette Detail Forms page.

  • 03

    We create your portrait

    Using your photo, I’ll hand-draw your silhouette, carefully capturing your child’s unique profile, eyelashes, hairstyle, and other special details. You’ll receive a proof to review, and once you’re happy with it, I’ll move forward with creating your keepsake.

  • 04

    Your keepsake is delivered

    Your silhouette is transformed into the keepsake you chose. You’ll receive tracking info as soon as your item is ready and on its way.

Photo Guidelines

Lighting + Posture

  • Place your subject in front of a well-lit area with a solid background.

  • Only one side of the face should be shown and nothing should be cut off (i.e. top of the head, back of the head, etc.)

  • Typically, relaxed expressions with the chin up and mouth closed work best and capture features more realistically.

  • Take photos at eye level. A helpful trick is to imagine you’re photographing the subjects ear — this helps you capture the best profile angle.

Hair

  • Long hair (below the shoulder) looks best pulled up. This allows the silhouette to remain larger in small spaces (i.e. jewelry) and keeps facial details clear.

  • If you prefer to leave the hair down, silhouettes may need to be scaled down depending on the product.

  • Make sure you’re happy with how the hair looks in the image you submit. If there are random flyaways that you’d rather not include, let me know ahead of time.

Other Tips

  • Try having someone hold up a toy or stand near a window to capture their attention.

  • For babies, a side profile photo while they sleep often works beautifully.

  • If ordering for more than one child, take individual profile photos rather than grouping them all into the same photo.

FAQ

  • After placing your order, you’ll receive a link via email to the silhouette customization form, where you can select your options and upload your photo. You can also access the form anytime on our Silhouette Detail Forms page. Please submit the form within 72 hours of purchase so your order can be processed promptly.

  • Yes! Phone images are perfectly fine! Just make sure the subject is well-lit and the background is free of distractions. You can see more photo tips above.

  • Each silhouette piece is custom made and hand-drawn, so it takes time to get them just right. Our current turnaround times are listed below and do not include shipping time.

    Please note that turnaround times increase around busy holidays (Christmas and Mother’s Day) so please keep an eye out for holiday deadlines.

    Turnaround times start after we receive your order and form details. We can’t start on your order until we have received ALL the photos for it.

    • Individual Silhouette Prints: 2-4 weeks

    • Family Silhouette Prints: 2-4 weeks

    • Silhouette Stationery: 2-4 Weeks

    • Personalized Stationery: 1-2 Weeks

    • Non-personalized Stationery: 3-5 Days

    • Silhouette Jewelry: Sold Out

    • Silhouette Ornaments: Sold Out

    • Mustard Seed Jewelry: Sold Out

    If you need an item more quickly, please contact us for scheduling availability.

  • You don’t have to upload your photo at checkout, but it does need to be submitted within 72 hours of placing your order to keep production on schedule. Submitting later may cause processing delays.

    If photos are not submitted within 30 days, your order will be archived. A $50 fee is required to reactivate an archived order.

  • All of our jewelry pieces are delicate and should be handled with care. The fine silver and gold plated pendants have a slight antique finish and may have some slight imperfections because of how they are made.

    Be sure to take off your jewelry before swimming, exercising, showering, or using household cleaners. While the pendants are water resistant, they are not waterproof and should not be submerged in water. Wear your jewelry after you have fully applied lotions and fragrances.

    To clean your jewelry, use a damp, non-abrasive cloth. Dry thoroughly before storing. Never use a jewelry cleaner as they are too harsh and may contain abrasives.

    When you are not wearing your jewelry, keep it stored in a covered, anti-tarnish pouch or box.

  • Absolutely! When you are ready to add more charms, get in touch with us or leave us a note at checkout letting us know you are adding to an existing piece. We’ve intentionally created our pieces so they won’t slide off the chain to protect your precious silhouette charms, but this means that additional charms don’t just “slide-on”.

    For our necklaces and bracelets, you can mail in your piece so we can add the charm for you. If you have a necklace, you may also choose to use a larger jump ring for your add-on charms so you can easily slide it on the necklace yourself.

  • No, the silhouettes are sealed in the pendants using a non-toxic, glasslike resin.